The New Customer Support Stack
Traditional channels like phone and email are no longer enough. It’s time to upgrade your customer support tools. Read our ebook to learn how to modernize your customer experience.
Text Your Customers
Deliver innovative customer experiences with Textline by sending and responding to text messages as a business. There is no need for your customers to install another app, they can text message your existing business or a dedicated phone number that we provide you.
Built for Teams
Designed to scale, Textline fits seamlessly into any Customer Experience stack or workflow. With features like transfers, automations, and departments businesses can easily manage many customer conversations across multiple team members.
SMS-Powered and Omnichannel Inspired
Textline is a messaging platform, powered by SMS, that makes it possible to reach anyone, anywhere. Our integrations expand your channels to work within your messaging apps, CRMs, and online stores to provide more opportunities to engage with customers.
Store templates for frequently used business text messages
Save searchable notes about your loyal users
Transfer specific customers to the best agents within your business.
Get alerts on your desktop or mobile device when new messages arrive
Send an automated messages or responses for certain conditions
Track your response time to keep customers satisfied
See Textline in Action
Join us for an upcoming webinar. You can see Textline in action and have your questions answered.
Questions? Text us! +1 415-849-4349