Text Your Customers

Deliver innovative customer experiences with Textline by sending and responding to text messages as a business. There is no need for your customers to install another app, they can text message your existing business or a dedicated phone number that we provide you. 

 

 
 

Built for Teams

Designed to scale, Textline fits seamlessly into any Customer Experience stack or workflow. With features like transfers, automations, and departments businesses can easily manage many customer conversations across multiple team members.

 

 
 

SMS-Powered and Omnichannel Inspired

Textline is a messaging platform, powered by SMS, that makes it possible to reach anyone, anywhere. Our integrations expand your channels to work within your messaging apps, CRMs, and online stores to provide more opportunities to engage with customers.

 

 

Textline Integrations

 
 
 

 

Textline Features

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Shortcuts

Store templates for frequently used business text messages

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Address Book

Save searchable notes about your loyal users

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Transfer

Transfer specific customers to the best agents within your business.

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Notifications

Get alerts on your desktop or mobile device when new messages arrive

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Automations

Send an automated messages or responses for certain conditions

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Metrics

Track your response time to keep customers satisfied

 

 

Textline Customers

 

 

See Textline in Action

Join us for an upcoming webinar. You can see Textline in action and have your questions answered.

Questions? Text us! +1 415-849-4349