Use variables to pull specific customer information and personalize your messages. You can also set up multiple announcements across departments and add attachments.
Send announcements based on tags, phone numbers, or use a CSV upload. You can also use the saved searches feature, which allows you to segment out your address book, save that search, and send out a text announcement.
Configure how much time a contact has to respond to your announcement and choose who is assigned to the Conversation when a contact replies.
Choose to send the announcement right away or schedule it for a later date.
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Choose to resolve any of the Conversations created from your Announcement or leave the new Conversation open.
Allow agents to take over and manage the Conversations for the Announcement recipients by assigning any associated Conversations to an Agent.
Our bulk text messaging software allows you to track announcement performance with stats on replies, unsubscribes, delivery errors, and more
1-800-GOT-JUNK uses Announcements to set out-of-office messages, that way customers know they aren’t being ignored and that they’ll get a response when the office is open again.
Able Health uses Announcements to securely communicate with home health aids about office events, office closings, emergencies, software updates, and more.
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