Textline Pricing Plans

All plans start with 14 Days Free, no credit card required.

 
 

Lite

Standard

Pro

Enterprise

 

14 Day Free Trial

$29/mo

14 Day Free Trial

$49/mo

14 Day Free Trial

$189/mo

Pricing Starts at

$2,500/mo

Unlimited Inbound Texts

Conversation Messages*
Per Month

? The text messages you send within individual customer conversations. Announcements and NPS Surveys do not count towards your total outbound texts.

250

500

2500

Custom

Departments**
Phone #s, FB Messenger, and/or NPS

? Utilize multiple channels to create separate queues of Conversations in your Textline Dashboard. Departments can be additional phone numbers, the Facebook Messenger channel, and/or the additional number for NPS surveys.

1

3

5

Custom

Team Members

3

12

Unlimited

Unlimited

Announcements***
Announcement/Survey Messages

? Send a text to multiple contacts at once, selecting contacts individually, through the address book, or with a CSV upload. Billed in addition to the base plan at $0.02 per message (1 message per contact).

Facebook Messenger
Counts as a Department

? Add Facebook Messenger as a channel to integrate your business’s Facebook messages into your Textline dashboard. Facebook Messenger counts as one of your allotted Departments.

-

Net Promoter Score***
Counts as a Department

? Add an NPS Department to send NPS surveys via text. Our system will calculate your NPS score for you. Billed in addition to the base plan at $0.02 per message (up to 3 messages per contact). NPS will count as one of your allotted Departments.

-

Zapier, Slack & Zendesk Integration

-

API Access

-

Standard Admin Controls

? Team members can be an Admin or an Agent, each role with its own set of permissions.

-

Unified Inbox

-

-

Dedicated Account Manager

-

-

-

Custom Admin Controls

? Create custom roles and permissions for your team members.

-

-

-

Dedicated Account Manager

-

-

-

Personalized Training

? Schedule one 30-minute training sessions with your Account Manager for you and your team.

-

-

-

Custom Integrations

? Work with our engineers to build integrations specific to your existing workflow and systems.

-

-

-

 

* 100 Extra Outbounds ($8 each)
** Additional Phone Numbers ($9/mo each)
*** Billed in addition to your base plan. 1 Message Per Contact ($.02 each)

Costs

Lite

$29/mo

Standard

$49/mo

Pro

$189/mo

Enterprise

Starts at $2,500/mo

Unlimited Inbound Texts

Lite

Standard

Pro

Enterprise

Conversation Messages*

Per Month

Lite

250

Standard

500

Pro

2500

Enterprise

Custom

The text messages you send within individual customer conversations. Announcements and NPS Surveys do not count towards your total outbound texts.

Departments**

Phone numbers, FB Messenger, and/or NPS

Lite

1

Standard

3

Pro

5

Enterprise

Custom

Utilize multiple channels to create separate queues of Conversations in your Textline Dashboard. Departments can be additional phone numbers, the Facebook Messenger channel, and/or the additional number for NPS surveys.

Team Members

Lite

3

Standard

12

Pro

Unlimited

Enterprise

Unlimited

Annoucements***

Announcement/Survey Messages

Lite

Standard

Pro

Enterprise

Send a text to multiple contacts at once, selecting contacts individually, through the address book, or with a CSV upload. Billed in addition to the base plan at $0.02 per message (1 message per contact).

Facebook Messenger

Counts as a Department

Lite

-

Standard

Pro

Enterprise

Add Facebook Messenger as a channel to integrate your business’s Facebook messages into your Textline dashboard. Facebook Messenger counts as one of your allotted Departments.

Net Promoter Score***

Counts as a Department

Lite

-

Standard

Pro

Enterprise

Add an NPS Department to send NPS surveys via text. Our system will calculate your NPS score for you. Billed in addition to the base plan at $0.02 per message (up to 3 messages per contact). NPS will count as one of your allotted Departments.

Zapier, Slack & Zendesk Integration

Lite

-

Standard

Pro

Enterprise

API Access

Lite

-

Standard

Pro

Enterprise

Standard Admin Controls

Lite

-

Standard

Pro

Enterprise

Team members can be an Admin or an Agent, each role with its own set of permissions.

Custom Admin Controls

Lite

-

Standard

-

Pro

-

Enterprise

Create custom roles and permissions for your team members.

Dedicated Account Manager

Lite

-

Standard

-

Pro

-

Enterprise

Personalized Training

Lite

-

Standard

-

Pro

-

Enterprise

Schedule one 30-minute training sessions with your Account Manager for you and your team.

Custom Integrations

Lite

-

Standard

-

Pro

-

Enterprise

Work with our engineers to build integrations specific to your existing workflow and systems.

* 100 Extra Outbounds ($8 each)
** Additional Phone Numbers ($9/mo each)
*** Billed in addition to your base plan. 1 Message Per Contact ($.02 each)