Fixer’s success story with attachments
Fixer uses Textline to keep field staff and customers informed. Now, 90 percent of their business communication is done via text.
SMS attachments help you get more information to customers. Share important information without worrying about the character count of your message.
Brands using MMS, or multimedia messages, often see higher engagement and better click-through rates.
Text messages are opened and read quickly. Studies show the average text is seen within three minutes of receipt. This allows you to share information instantaneously.
From sending invoices to sharing a demo video, many use cases for SMS attachments exist. They’re versatile and convenient just like email attachments.
Textline customers add attachments to support their business communication needs. Let’s examine how MMS and those supported text attachments can be useful for businesses.
Let customers know about their bills by sending them invoices via text. Simply attach a PDF.
Use an SMS attachment to give customers access to a digital coupon or promote an exclusive discount.
Promote a new menu by sharing it as a downloadable file via text.
Send event flyers or brochures about your company via SMS.
If a customer asks about your pricing, send them a detailed quote in a PDF attachment.
Send a demo video so customers can see your product in action.
Use a photo to promote a new product, share a screenshot, or troubleshoot a technical problem.
Share a newsletter with your contacts via SMS. It’s a great way to quickly get them a lot of information.
Fixer uses Textline to keep field staff and customers informed. Now, 90 percent of their business communication is done via text.
Cat de Merode, Fixer
Here’s a list of the most commonly used and supported file types that can be sent as attachments to mobile devices.
There are two simple ways to send text attachments via Textline.
Drag and drop your image file into the message composer.
Click the attachment icon in the message box and upload the file.
Sending attachments via text is simple with Textline. Give our platform a try today free for 14 days, and start seeing the benefits of attachments firsthand.
Sign up nowStill have questions? Text us: +1 415-849-4349 or contact us here.