Business Text Messaging
Deliver innovative customer service by responding to text messages as a business. Textline lets your team chat with customers using SMS.
Your customers don't need to install another app, they just text message your business via a dedicated phone number that we provide you.
Communicate as a group
All connected agents get notifications / texts when a customer texts your Textline business number. Active agents can follow the conversation and step in whenever necessary.
Send & reply from anywhere
Our responsive web app lets you send business text messages with customers on a computer or multiple devices.
Store templates for frequently used business text messages
Save searchable notes about your loyal users
Transfer specific customers to the best agents within your business.
Get alerts on your desktop or mobile device when new messages arrive
Send an automated greeting or a special message for offline hours
Track your response time to keep customers satisfied
Integrations with tools you use
Integrate with Zendesk and Slack for better business texting.
Start your 30 day free trial
No credit card required, get your business texting today!
Questions? Text us! 415-849-4349