Business Text Messaging

Deliver innovative customer service by responding to text messages as a business. Textline lets your team chat with customers using SMS.

Your customers don't need to install another app, they just text message your business via a dedicated phone number that we provide you.


 
 
 
 

Communicate as a group

All connected agents get notifications / texts when a customer texts your Textline business number. Active agents can follow the conversation and step in whenever necessary.

 

 

Send & Reply from anywhere

Our responsive web app lets you send business text messages with customers on a computer or multiple devices.


 

Textline Features

 

Shortcuts

Store templates for frequently used business text messages

Address Book

Save searchable notes about your loyal users

Transfer

Transfer specific customers to the best agents within your business.

Notifications

Get alerts on your desktop or mobile device when new messages arrive

Auto Responses

Send an automated greeting or a special message for offline hours

Metrics

Track your response time to keep customers satisfied

 

 

Integrations with tools you use

Integrate with Zendesk and Slack for better business texting. 

 
 
 
 

 

Start your 14 Day free trial

No credit card required, get your business texting today!

Questions? Text us! 415-849-4349